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Legal Information Acceptance and Use

These provisions regulate access to and use of the website service that HORTICULTURA TECNICA S.L.U. (hereinafter referred to as HORTITEC) makes available to users, with the domain www.hortitec.es. (Hereinafter referred to as Web).

In compliance with the duty of information outlined in Article 10 of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce, the following data are reflected:

Domain owner: HORTICULTURA TECNICA S.L.U. -HORTITEC- with an address at C/ Aiguaders 4 Algemesí (46680) and with C.I.F. no. B97303937, registered in the Valencia Commercial Register in Volume 477, Folio 76, and Page lo7211, entry 1., and with RII-AEE No.: 002323.

The use of the Web attributes the condition of User and implies the acceptance of all the conditions included in this Legal Notice. The User must read this Legal Notice carefully each time they wish to access the information contained on the Web, as it may have undergone modifications.

www.hortitec.es provides access to a multitude of information, services, programs, or data (hereinafter referred to as "the contents") on the Internet belonging to HORTITEC or its licensors, to which the user may have access. The user assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or content.

In said registration, the User will be responsible for providing truthful and lawful information. As a result of this registration, the USER may be provided with a password, for which they will be responsible, committing to making diligent and confidential use of it. The User agrees to make appropriate use of the content and services that HORTITEC offers through its portal.

Privacy Policy

Your privacy and security are important to us. Below, we explain what personal data we collect from our users and how we use them. We encourage you to read these terms carefully before providing your personal data on this website. It is worth noting that this Privacy Policy may vary depending on legislative or self-regulation requirements, so users are advised to visit it periodically. It will be applicable in case users decide to fill in any of the contact forms where personal data are collected.

HORTITEC has adapted this website to the requirements of Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights, and Royal Decree 1720/2007 of December 21, known as the LOPD Development Regulation, the Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, regarding the protection of natural persons (GDPR), as well as Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).


Data Controller

Identity of the Data Controller: HORTICULTURA TECNICA S.L.U
Nombre comercial: HORTITEC
NIF/CIF: B97303937
Dirección: C/ Aiguaders 4 Algemesí (46680)
Correo electrónico: [email protected]

For the purposes provided in the aforementioned General Data Protection Regulation, the personal data you send through the web forms will receive the data processing of "Web users and subscribers."

We implement all the necessary technical and organizational security measures for the treatment of our users data, as established by current legislation.


For what purpose do we process your personal data?

When a user connects to this website, for example, to send an email to the owner, subscribe, or make a contract, they are providing personal information for which HORTITEC is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, the user consents to their information being collected, used, managed, and stored by HORTITEC as described in the legal notice and this privacy policy.

HORTITEC has different systems for capturing personal information, and we process the information provided by interested persons for each capture system (forms) with the following purposes:

Contact form: We request the following personal data: Name, Email, Address, to respond to the users requirements of hortitec.es. For example, we may use this data to respond to your request and address any doubts, complaints, comments, or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your personal data, questions regarding the legal texts included on the website, as well as any other inquiries you may have that are not subject to contracting conditions.

Subscription form to content: In this case, we request the following personal data: Name, email, address, to manage the subscription list, send newsletters, promotions, and special offers provided by the user when subscribing. Several forms on the website allow activating the subscription. The electronic newsletters or newsletters are managed by MailChimp. We inform you that the data you provide will be located on the servers of MailChimp (email marketing provider) through its MailChimp, located in the United States.

Other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include the development of tools and algorithms that help this website guarantee the confidentiality of personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data obtained through some cookies that are downloaded to the users computer when browsing this website, which I detail in the cookie policy.
  • To manage social networks. HORTITEC may have a presence on social networks. The data processing of people who become followers on social networks of the official pages of hortitec.es will be governed by this section. As well as those conditions of use, privacy policies, and access regulations that belong to the social network that applies in each case and accepted previously by the user. HORTITEC will process their data for the purposes of correctly managing their presence on the social network, informing of activities, products, or services of HORTITEC. As well as for any other purpose that the regulations of social networks allow. In no case will we use followers profiles on social networks to send advertising individually.

Legal basis for processing your data

The legal basis for the processing of your data is: consent. To contact or make comments on this website, consent is required with this privacy policy. The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Data category

The categories of data processed are identifying data. No specially protected data categories are processed.

For how long will we keep your data?

The personal data provided will be kept as long as the contractual relationship is maintained, the deletion is not requested by the interested party, and must not be kept because it is necessary for the fulfillment of a legal obligation, for the formulation, exercise, and defense of claims, or when its conservation is required to enable the application of some benefit, discount, or promotional advantage for the client.

In the event that the user withdraws their consent to the processing of their data or exercises the rights of cancellation or deletion, their personal data will be kept blocked at the disposal of the justice administration during the legally established deadlines to address any possible responsibilities arising from the treatment of them.

To whom will your data be communicated?

They may be directed or transferred to the companies of the group or that usually collaborate with HORTITEC for promotional purposes or to send you communications related to the services provided by the entities within the group companies that are considered to be of interest to you.

Email marketing

Email marketing The Rocket Science Group LLC d/b/a MailChimp, located in the United States. More information at: https://www.mailchimp.com processes the data to perform its email marketing services to HORTITEC.

Google Analytics:

A web analytics service provided by Google Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). Google Analytics, which are text files located on your computer to help HORTITEC analyze the use made by users of the website. The information generated by the cookie about your use of http://www.hortitec.es (including your IP address) will be directly transmitted and filed by Google on servers in the United States.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation on whether HORTITEC is processing personal data concerning them or not.

Interested persons have the right to:


Request access to personal data concerning the interested party
Request their rectification or deletion
Request the limitation of their processing
Oppose the processing
Request the portability of the data


The User and/or Client may exercise any of the rights informed in the previous paragraph by sending an email indicating the right they are exercising addressed to HORTITEC at hortitec.es or by sending a signed letter to HORTITEC at C/ Aiguaders 4 Algemesí (46680) attaching in both cases a copy of the DNI N.I.E or passport and the documentation that, if applicable, substantiates the request.

The User and/or Client is informed that they can direct any type of claim in the matter of personal data protection to the Spanish Data Protection Agency www.agpd.es, the Control Authority of the Spanish State.

Intellectual Property of the Website Content

HORTITEC, by itself or as assignee, owns all the intellectual and industrial property rights of its web page, as well as the elements contained therein. By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including its modality of making available, of all or part of the contents of this web page for commercial purposes, in any medium and by any technical means, without the authorization of HORTITEC, are expressly prohibited. The User agrees to respect the intellectual and industrial property rights owned by HORTITEC. You may view the elements of the portal and even print, copy, and store them on your computer's hard drive or any other physical medium provided it is solely and exclusively for your personal and private use.

Disclaimer for Content and Services Provided

HORTITEC will not be responsible in any case for damages of any kind that could be caused by the User, by way of example: errors or omissions in the contents, lack of availability of the portal, or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the necessary technological measures to avoid it. HORTITEC reserves the right to make, without prior notice, the modifications it deems appropriate on its portal, being able to change, delete, or add both the contents and services provided through it and the way they are presented or located on its portal.

In no case will HORTITEC assume any responsibility for the contents of any link belonging to an external website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity, and constitutionality of any material or information contained in any of such hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger, or participation with the connected entities.

HORTITEC reserves the right to deny or withdraw access to the portal and/or the services offered without the need for prior notice, at its own request or that of a third party, to those users who fail to comply with these General Terms of Use.

HORTITEC may modify at any time the conditions determined here, being duly published as they appear here. The validity of the aforementioned conditions will be based on their exposure and will be in force until they are modified by others duly published.

Sales and Returns Policy

PROCESS
The user must make the purchase on the website of www.hortitec.es, downloading the receipt in PDF once the payment has been made correctly or showing it on the mobile. Payments can be made through our virtual POS using VISA and MASTERCARD cards. In case of doubt, the user can write an email to [email protected].

RETURN POLICY
The user has the right to return the full amount of the registration as long as the conditions of the cancellation policy are met. The return will be made through the same payment method used for the purchase, in this case through a virtual POS.

CANCELLATION POLICY
Cancellations must be informed in writing to [email protected]. Cancellations informed through any other means will not be accepted. In this email, all purchase data must be included, adding the name and surname, date of purchase, and contact details.

If the cancellation is made at least 4 calendar days before the event, no charge will be made to Hortitec.

If the cancellation is made 2 calendar days before the event, the charge will be 50% of the total amount, and if it is made on the same day as the event, the charge will be 100% of the registration amount.

Security and Confidentiality

HORTITEC guarantees security and confidentiality in all communications with its customers. All online payment operations are carried out through a secure server based on the SSL standard, which protects data against attempts of violation by third parties. HORTITEC guarantees the protection and confidentiality of personal, domiciliary, payment, and any other type of data provided by our clients in accordance with the provisions of Organic Law 18/2018, OF September 5, on Personal Data Protection and guarantee of digital rights and as established in our Privacy Policy, which must have been accepted in the registration/purchase form.

Applicable Legislation and Jurisdiction

The sales made to HORTITEC are subject to Spanish legislation. In case of any conflict or discrepancy, the applicable jurisdiction will be that of the Courts or Tribunals of Valencia (Spain).



Last updated date: 06/08/2024

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